Frequently Asked Questions

Why won't my snowman inflate?
Check the zip at the bottom is fully closed, and that nothing is blocking the fan. It needs to stay plugged in to stay inflated.
Can it stay out in the rain?
It's IP44 rated, so light rain is fine. Switch it off and bring it in during heavy rain, snow or strong wind.
How do I stop it blowing over?
Use all the tether ropes, ground stakes and the sandbag, on level ground and away from strong wind.
When will it arrive?
Delivery is free. We dispatch within 1 working day and delivery takes 2 to 3 working days. Our last recommended order date for Christmas is Wednesday 16 December. Mainland UK addresses only.