Frequently Asked Questions

Is it sterling silver?
No. The beads and heart charm are silver-plated on stretch elastic. It isn't solid or sterling silver.
Will it fit?
It stretches to fit wrists of about 15–20cm (6–8in) and suits girls aged around 11 up to adults.
Can I write my own message?
Yes. The Merry Christmas card has a space for a handwritten message, or you can leave it blank.
When will it arrive?
Delivery is free by Royal Mail Tracked 24. We dispatch within 1 working day and it usually arrives in 1 to 2 working days. Our last recommended order date for Christmas is Thursday 17 December.